FAQ
MEDICAL & ORGANIZATIONAL
ADMINISTRATIVE QUESTIONS
Leave your contact information by hitting the “Make an appointment button” on the top of this webpage. Our manager will get in touch with you to help out with every question. Alternatively, send us an email to
We welcome you to join us for a Zoom meeting with our fertility specialist Dr Valentina Denisova (MD-PhD, Head of international dept). This session will help you get the answers to all your medical questions and understand all treatment specifics. Please visit this webpage to find out more.
Probably, you will need one although there are certain countries citizens of which don’t need visas at all. Find out if your country is on the list of e-visa eligible ones here. If it isn’t there, get in touch with us, and we will help you get a personal medical visa.
Our clinic has a comfortable apartment nearby where you will find everything for a comfortable living. Besides, you can book a hotel and pay for it online using Zenhotels.
Egg donation program is to be fully paid prior to the fertilization of eggs. You can make the payment via your bank or in cash.
We invite you to visit our database where adult photos of our donors are accessible alongside various other information that will help you during the donor selection stage. In order to receive the login and password, please contact our manager. Please note: for sperm donors, only child pictures are accessible due to the clinic’s internal policy.
Each patient whose partner has a normal spermogram (normozoospermia) is eligible to receive our 25% blastulation guarantee in fresh donor egg programs. That means that the clinic will promise at least 3 blastocyst embryos in return per each 12 fertilized eggs. Patients who use double donor IVF also receive the guarantee.
Please note: the sperm quality is evaluated at NGC on the day of sperm collection. Healthy embryo genetics are not guaranteed.
MEDICAL QUESTIONS
IVF patients usually stay for 18 days in total. The arrival is scheduled 3 full days ahead of menstrual cycle. Blood work and specialist assessments are performed prior to the stimulation. Patients are free to travel back home on the next day after the egg retrieval procedure.
Please note that e-visa is not suitable for IVF cycle purposes, it doesn’t come with enough days.
Your stay will be limited to 4-5 days only. Your medical check-up and endometrium preparation can be made in your home clinic. You will have a detailed treatment plan from our doctor to follow.
The medicines we typically use to thicken endometrial lining are widespread and easy to access. We can send you a prescription by email so you could order them from your pharmacy. Alternatively, you or your husband can buy them in advance from the clinic’s own pharmacy.
Using a frozen embryo will not compromise the result. In fact, it can make it higher as it becomes possible to conduct PGT-a. Hence, only a euploid embryo will be used in treatment. Additionally, it makes planning a visit much easier.
It is totally safe to travel back home on the day of embryo transfer. However, advanced pregnancy term typically requires receiving a fit-to-fly certificate from a doctor.
There is no need to stay in bed and change the whole pace of life, just avoid too physically demanding tasks and exercises.
Please contact our clinic immediately if you have discovered spotting or bleeding of any kind after embryo transfer. You will be advised on all further actions, the medications and doses.
We successfully help women of the older fertility age get pregnant and achieve live birth. We will help you build a cycle, get prepared for an embryo transfer and succeed.
Donor egg IVF is the last resort in any IVF treatment. It is recommended in various cases, including menopause, premature ovarian failure and recurrent embryo developmental block. In NGC, you can undergo treatment with eggs from a donor who will look just like you. You will have access to detailed donor profiles and adult photos. Please visit this dedicated webpage to find out more. Reach out to us to confirm your treatment, start donor matching and planning.
If you are coming specifically for a donor program, our team will always recommend fresh donor eggs.
Frozen eggs offered by NGC are of the highest quality, but they are mainly used by patients wanting to combine their own eggs and donor eggs in one cycle, as well as other facilities’ patients.
The patient’s age is always a factor that affects their individual success rate. With advancing years, the reproductive system also experiences changes. However, using eggs of a young and healthy egg donor and PGT-a screening allow us to increase clinical pregnancy and live birth chances greatly and help overcome infertility.
Transferring unhealthy (aneuploid) embryos with altered chromosomes may result in implantation failure, miscarriage or giving birth to a sick child. We suggest PGT-a to all patients older than 37, with several unsuccessful IVF attempts or pregnancy losses in the past, known genetic abnormalities and some other problems. PGT-a is an effective measure which shortens the time necessary to get pregnant. It minimizes the number of “fruitless” transfer attempts which can happen if an embryo's genetic status hasn’t been verified.
The risk of obtaining an aneuploid embryo remains at approximately 35% even with donor egg usage. Due to that, we recommend PGT-a as long as your financial situation allows it. Screening the embryos helps succeed faster and reduces potential risks during pregnancy.
Embryo biopsy is in fact a very safe procedure. It is performed on the day when the blastocyst stage is reached by the embryo. The process involves obtaining several cells from the outer layer of the embryo called trophectoderm using a laser to make a precise cut. The inner mass of the embryo which is to evolve into various fetal structures remains untouched.
There is no particular storage threshold. Embryos cryopreserved more than 20 years ago are successfully used in treatment programs these days. Other biomaterials can remain vitrified for as long as it is necessary.